Help and Support FAQ's

To report inappropriate behaviour while attending the stadium, please text 0466 463 312

Please include the following details to assist our team with resolving the issue:

• Block, row & seat number for the patron of misconduct
• Context of the issue

Yes, you can purchase tickets via our ticket boxes located at Gate 1, Gate 3 & Gate 4 until allocation has sold out.

We recommend purchasing tickets prior to scheduled events via Ticketmaster. You can search and purchase tickets via Ticketmaster here.

Please refer to the Conditions of Entry.

Perth Glory Events: Yes, all juniors aged 3+ are required to have a valid ticket upon entry to the stadium. Children aged under 3 years are not required to have a ticket, given they will be seated on a parent’s lap and not occupy a seat.

Western Force Events: Yes, all juniors aged 4+ are required to have a valid ticket upon entry to the stadium. Children aged under 4 years are not required to have a ticket, given they will be seated on a parent’s lap and not occupy a seat.

Concerts & Other Sporting Events: Please see specific age restriction requirements for each concert on event page.  

The selling of tickets via non-authorised sellers is a breach of the conditions of sale of that ticket and those doing so are knowingly breaching this policy. Ticketmaster and HBF Park recommend that you do not buy tickets from non-authorised sellers.

The Hirer and the Venue have the right to refuse your entry. 

Please refer to the Conditions of Entry.

If you have lost an item during your visit at HBF Park, please head to our Information Desk where a member of our team can record your details in our Lost & Found.

If you have noticed an item missing after attending HBF Park, please feel free to give us a call on 9422 1500.

Please refer to the Conditions of Entry.

You can now purchase accessibility tickets directly via the Ticketmaster website. If you require further assistance when choosing your seat, please call the Ticketmaster accessible seating line if you have a wheelchair, companion card or special needs booking requirements on 1300 446 925 (Mon-Fri, 9am to 5pm AEDT only)

Alternatively, you can submit your accessible booking via request form here.

Western Force & Perth Glory Events: Please refer to the Conditions of Entry.

Concerts & Other Sporting Events: Please check specific event page for details.

HBF Park is a cashless venue.

All food and beverage outlets at HBF Park now accept payment by card only.

Please refer to the Conditions of Entry.

For wet weather it is suggested to bring either rain jackets or ponchos.